Frequently Asked Questions
We’ve put together some commonly asked questions to give you more information in relation to Toby’s Choice Dog Food, including products, ordering and delivery services.
To help you navigate our frequently asked questions page, you can click on the links below to quickly get to the answer you need.
If you have a question that you can’t find the answer to, please use the contact us page.
Toby's Choice Products
Yes!
All ingredients used in our products are fresh and 100% human grade and quality.
We only use human grade products and ingredients to ensure that your best friend has the best quality available.
We package main meals in either 500gm plastic containers or 5 x 100g zip-lock bags for easy convenience.
Yes, both the containers and zip-lock bags are microwave safe.
Plastic food containers are recyclable. It is important to give them a clean prior to placing in the recycle bin.
Zip-lock bags can be recycled at either Woolworths or Coles with plastic bags and other soft plastics as part of the REDcycle program. Important to give them a clean before providing to the collection point.
Alternatively you can return clean packaging to us and we will ensure it gets recycled.
For further information on what can be recycled in the Onkaparinga Council area please click here
Toby's Choice Orders
You can order Toby’s Choice products using:
- Our Online Order System
- Telephone Order – 0404 221 253
- Emailing us via our Contact form
If you have placed your order via any method other than telephone, then we will call you to confirm details of the order and to arrange delivery.
All products are subject to cash on delivery or prearranged transfer of funds prior to delivery.
Sorry we do not accept Cheques
Yes! If you would like to receive an order on a scheduled basis, please let us know and we will be happy to help!
Toby's Choice Delivery
Our normal delivery days are Monday and Wednesday.
If a Public Holiday falls on one of these days, then we will generally deliver on the following business day.
If you require a delivery on a different day, please contact us or discuss with us when we confirm your order.
We deliver to:
- Aberfoyle Park
- Chandlers Hill
- Christie Downs
- Christies Beach
- Christies Beach North
- Flagstaff Hill
- Hackham
- Hackham West
- Hallett Cove
- Happy Valley
- Huntfield Heights
- Lonsdale
- Moana
- Morphett Vale
- Noarlunga Centre
- Noarlunga Downs
- O’halloran Hill
- Old Noarlunga
- Old Reynella
- Onkaparinga Hills
- O’sullivan Beach
- Port Noarlunga
- Port Noarlunga South
- Port Stanvac
- Reynella
- Reynella East
- Seaford
- Seaford Heights
- Seaford Meadows
- Seaford Rise
- Sheidow Park
- Trott Park
- Woodcroft
Delivery is free if you are within the delivery area and your order is over $30.00.
Delivery can be negotiated on order, give us a call to discuss.
No.
We are committed to ensuring the very best quality for Toby’s Choice Products therefore we do not use 3rd party shipping providers so we can guarantee all food handling is undertaken with the upmost care right through to delivery.
Casper
Casper is a fussy eater and when we tried Toby’s Choice we were so happy that we’ve finally found food that he will eat!
He is excited every tea time and licks his bowl clean.
Love the beef treats too! – Cheryl
Marli
Inny mini minee mo! Marli loves your fresh food! One happy dog and Dad – Darren
Charlie
Hi my dog Charlie loves Toby’s Choice. His favorites are Eddy’s Chicken Sniddy and Big Walk in the Park. I don’t think there is a better natural dog food available then Toby’s Choice – William
Anna
I loves the packaging sizes of Toby’s Choice – it’s the perfect amount of food for Anna. Anna loves the excellent variety of Toby’s Choice main meals – Kathy
